Universal LifeStiles, L.L.C.   ...Overcoming Life's Obstacles

All organizations, regardless of size, mission, source/s of funding or years of operation, experience conflict.  In this presentation, Tom Pomeranz details basic principles and innovative strategies to deter and resolve organizational conflict.  Tom identifies the sources of conflict, providing examples of how they evolve.  He discusses intergenerational conflict, individual vs individual, individual vs group, group vs group and organization vs organization and the approaches to resolve their conflicts.

During this session Tom also delineates the phases in which conflict can evolve and the importance of addressing it at its earliest stages.  The five classic styles of leadership are detailed and their effectiveness in resolving conflict.  Tom emphasizes throughout the presentation that the resolution of conflict demands the presence of personal power which is given to a person by others because they are perceived as capable, competent and caring individuals.  It is only through personal power that conflict can be resolved. It cannot be resolved by simply using positional authority.

Viewing the difficult employee as a whole person hat may be having difficulties outside of the job that is negatively impacting his/her job performance and attempting to forge a closer working relationship, frequent communication and building trust.  Frank D. Lanterman Regional Center, Los Angeles, CA

I gained much from the presenter's insigts and expertise. Frank D. Lanterman Regional Center, Los Angeles, CA

The more time spent with Tom, the more I see how crucial it is for our agency to embrace this philosophy.  So many of the concepts have an incredible zen quality to them.  I am very thankful for the time spent with us.  Modern Support Services, Glendale, CA

I am excited about incorporating changes in the way I do and handle situations. I value your willingness to share from your experiences in order to allow us to see how being vulnerable can open us up to a prosperous future.  Nueces County MHMR Community Center, Corpus Christi, TX